Southwest Airlines Contact Information

Toll-Free Number:

  • (800) 435-9792 United States

General Customer Service:

  • (800) 435-9792 United States
  • (855) 202-3403 Bahamas
  • (855) 202-3402 Bahamas (en español)
  • (800) 826-6667 Estados Unidos (en español)

does not support this feature.

Currently you can call only US numbers.

Summary of Southwest Airlines Customer Service Calls

Social Networks:
Mailing Address:
Southwest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235
United States
Other Info:
Mon-Fri, 7am-8pm CT
Edit Business Info

Southwest Airlines Rating Stats

2.2 out of 5 stars
based on 246 reviews
See all 461 reviews reviews

Rating stats

  1. 85 reviews
  2. 76 reviews
  3. 48 reviews
  4. 21 reviews
  5. 16 reviews

Rating trend

About Southwest Airlines

Top 5 Southwest Airlines Services

Flight, Customer Care, Flight Attendant, Flight Booking, Baggage Policy

Top 5 Southwest Airlines Products

Gift Card, Website

Top 5 Likes about Southwest Airlines

Baggage policy, Low price, Flight destinations, Bags fly free, Friendly staff

Top 5 Dislikes about Southwest Airlines

Poor customer service, Rude flight attendant, Policy, Money for value, Customer service representatives professionalism

Top 5 Related Companies

AirTran Airways


More than 36 years ago, Rollin King and Herb Kelleher started Southwest Airline. What began as a small Texas airline has grown to become one of the largest airlines in America. At the present time, Southwest Airlines flies over 104 million passengers a year to 64 great cities all across the country. Currently, Southwest Airline operates more than 500 aircrafts, including the "Shamu aircraft", "Lone Star One","Arizona One, "California One", "Silver One", to name just a few. Among other services, the company also offers optional services and products include hotels, vacation packages and cruises, cars; event tickets; travel insurance; discounted airport parking; onboard beverages and snacks; checked baggage and the like.

Southwest Airlines reviews and complaints

Southwest Airlines is ranked 32 out of 520 in Transport category

Area Served


Payment Methods


Edit Description

Southwest Airlines Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Southwest Airlines to


Products and Services Sold by Southwest Airlines

Write a review
Do you have something to say about Southwest Airlines? What happened? What can we help you with?
Submit review Don't show this popup