Southwest Airlines - Not one of my four flights was on time.
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New ReviewerI was initially so upset that I couldnt write a review. However after learning that Southwest Airlines stranded two blind women, I just had to speak out at my disappointment with not only the scheduling of their flights but their customer service at the kiosk.
Each of my four flights were delayed by more than an hour up to as much as two hours. My return flight from Denver to Los Angeles was canceled all together. I had to beg for standby boarding passes in order to get out of Denver in less than the 11 hours they told me it would take to get on another flight. Southwest didnt even tell me about the flights I could try to get on.
Information on attempting to get on an earlier flight was given to me by friends, not by Southwest Airlines. I do still have rapid rewards, but after I have used them I am done .
User's recommendation: My recommendation to other flyers is check out all your options. I think you can do better.
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