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Cynthia P Bsy

Since you are now flying to/from Cozumel, will small animals be allowed to trave In Cabin on Non-Stop flights to/from the US?

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Maggie Grant
Travel Expert

According to Southwest pet policy, Southwest Airlines allows small vaccinated domestic cats and dogs to travel with you in-cabin under the seat in front of you. All pets must be carried in an appropriate carrier.
Pets are not allowed to travel in-cabin on international flights or any itinerary that includes an international flight.
Pets will be accepted on a first-come, first-served basis until capacity is reached. Six (6) pets are allowed per flight with a limit of one pet carrier per paying Customer traveling on the same flight.
A pet that engages in disruptive behavior may be denied boarding.

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mary c Trr
Verified Reviewer

Flight refund

I paid for my boyfriend a ticket from my charge card which now I no longer have. I have a new one.

I'm no longer with him anymore. I don't want a refund. I was just wanting credit put on the account so i can use it for my future travel. I no longer communicate with him .

Can I just get a voucher for my future travel? My name is Mary Czajkowski my boyfriends was, name is Harold Corbin Thank you

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You can talk to Southwest Airlines customer service by calling on this number (+18OO)(794~O429) (No-waiting). They helped me through out all process of the cancellation of my flight and its refund policy.

You can talk to British Airways customer service by calling on this number (+18OO)(794~O429). They helped me through out all process of the cancellation of my flight and its refund policy.

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marc l Yvq

Are flight attendants required to wear face coverings in flight, airports and in common areas of hotels during overnight stays ?

Just want to know what the policy is on face coverings being worn in the THREE above mentioned areas. Thank You.

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Maggie Grant
Travel Expert

According to the information posted at southwest.com, the company customer-facing employees are required to wear masks or face coverings. They are required to wear masks or face coverings anytime while serving customers. Employees are not required to wear masks while they are on break in the galley or terminal unless they are unable to maintain a physical distance or required by a local, state, or federal order.

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Felton Utv

How do I check on my reservation on Southwest Airlines at a n official website

How do I check on my reservation on Southwest Airlines at a n official website. My confirmation is : 4POZ3Z

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Jillaine Rfq

Does Southwest accept small pets in cabin with passengers

Does Southwest accept small pets in cabin with passengers? I am flying with new puppy probably 4 lbs?

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Raif Wyq

Is there a separate charge for a Duty Free checked liquor box if you are flying from San Juan Puerto...

Is there a separate charge for a Duty Free checked liquor box if you are flying from San Juan Puerto Rico?

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Helen W Ely
Verified Reviewer

how do i change my flight

in hospital and can not fly on the 26th of December Got sick over Christmas and doctors have in the hospital for the next several days

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Debra S Ltt

How do I file a claim I left my iPad on the plane

Left my iPad on plane to orange county airport I called they told me I had to file an claim how do I do that

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Jeannine T Mcu

Follow-up on Case# 4228****

I have been trying to resolve a gift card issue since February. My issue is that I purchased a $500 Southwest gift card in April 2020 as a gift for a friend.

She lost the gift card and I wanted to know if another could be issued.

Is there a way for you to research, verify that the card was never used, and issue me another one? Please advise and thank you.

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Leon W Xbv

Do I need a covid test to travel. I recently saw the news that it's no longer required

I recently saw on the new. That a covid test no longer requires. I just need a confirmation on that matter , as I am preparing to travel on the 18th of june..please reply

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Charlotte P Hhy

If I were to purchase a small dog, what type fees are there to add to my flight from Oakland CA to Spokane WA?

I want to adopt a small dog, how much to fly him to Spokane Washington on my way home?I am scheduled to fly June 26.

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Mike G Ght

Is there any restrictions on bringing casn on my flight?

I'm purchasing a car in northern California and will be bringing a large amount of cash, is that a problem?

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Suzanne L Wlt

Can I bring a license plate in my carry on?

My mom bought a motor home and I have the plate to put it on and I am driving her home. I’m flying to Myrtle Beach and driving home to Pa

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Sharon P Urk
Verified Reviewer

Want to bring Canadian beer as a gift. How do I transport it on flight?

How do I transport beer on flight from Buffalo to New Orleans with one stop an route? Xxxxcccccccccc

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Pamela W Bha

Cpap machine for sleeping

Can this machine be left on my checked suitcase. traveling to new orleans on Sep 27 would like to leave cpap machine in checked bag.

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John W Mwy
Verified Reviewer

Drivers License expired for boarding plane?

need to know if I buy a ticket and start to board, I can use the renewal print out from DMV showing amount paid for successful renewal. I need to board a plane tis Friday, don't want to be turned away.

my drivers license expired March 30, 2021, I just renewed my drivers license on line, with a print out showing a successful registration and payment of $40. I will get my new drivers license in 3 weeks, can I use my DMV print out showing I registered on line for drivers license to board a plane?

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Jacqueline B Jhc
Verified Reviewer

Can I get some kind of reimbursement for my trip being I almost miss my flight because wheelchairs never arived

My husband is present awaiting hip replacement bone on bone we had our canes thank God but as time approached to change to other flight. Was informed the desk outside the plain said we were at wrong gate it was c39 needed to be at C29 as that desk explained our plane was boarding there was no way for me to walk the distant but the worker behind the desk thank God went found a wheel chair and rush me, while my husband had to walk to the other gate hetook the floor ride as far as he could and did manage to get there we barley made it.

And since we been back my husband is really suffering more pain then he had been in.

I need someone to call me plz 513-917-**** this was on 7/12/21 in Denver coming back to Seattle 3M6FAD. I'm now waiting on the phone for last hour and a half while texting this terrible a wasted couple thousand because of our delay forever on 7/1/21 omg

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rick b Iyo

pet policy

what is your pet policy. how old how large

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V C

Customer was in a car accident and in the hospital

One of your customers/my friend was in a car accident and still in the hospital. Her return flight is tomorrow which she can't make.

I need to know the procedures to change her flight (hopefully at not cost). There's proof she's in the hospital and hasn't been released yet. Confirmation number is MMMKQK/Mindy Hunt.

I have whatever info is needed to verify her current conditions. What's the next step?

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Russo J

Stuck on Plane!!! HELP

Help!!...we have been stuck on southwest flight 5503 from ft lauderdale for over an hour in Newark ...one gate...three planes...what a joke of an airline

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