filters
state:
Show
city:
Show
product:
Show
Feb 17,2018 -10.10am flight from Orlando to Raleigh Totally disrespected a black male passenger. This male flight attendant should be fired. If it was not for another white female passenger who kept this young black man calm. There would had been a riot. Never should a...
Read more
1.5
#1192025
Reply to reviews
This air is crap these dum mother fuckee let anysit where tjeu want bu if your last to board and yoir with ypur wife and want to sit together they told us only seat available were the middle row and we had to sit separate- *** YOU SOUTHWEST - CHANGE YOUR SEATING METHOD...
Read more
Anonymous
Anonymous

Good riddance to you. Hope you keep your word and fly another airline.

2.3
#1185731
Reply to reviews
Today, an ignorant flight attendant kicked out of the airplane #112 my mom, my 16 year old brother and my 12 year old little sister with the stupid excuse that my mom has a terrible virus because she was with her period and she was bleeding, YES what you just read. My...
Read more
Anonymous
Anonymous

".My mom was with her period, she went to the bathroom"May I ask how they knew what your mother was doing in there? Oh, please don't tell me she's one of those nasty people wh...

1.0
#1182946
Reply to reviews
I choose to purchase the early bird check-in at $15 per person per leg. It *** me off when one person in a party pays the extra money and then saves a row or more for people who did not pay for a better boarding order. So I paid an extra $30 only to have to sit towards...
Read more
3.8
#1177671
Reply to reviews
Buffalo-Las Vegas-destination Ontario Ca. Flight information (#925 Buffalo 12:55pm) to Las Vegas, Vegas flight #1020 out of C-5 to Ontario Ca scheduled to board at 6:20pm. Was going to be a long travel day if you included the three-hour drive from Toronto to Buffalo to...
Read more
I liked
  • Low price
  • Flight destinations
  • Size of the plane
I didn't like
  • Customer service representatives professionalism
  • Custormer service bag damaged property
  • Lack of consideration for my situation
#1174970
Reply to reviews
I usually don’t ever rant about a company in a negative way. However, I am so disappointed with Southwest Airlines. Due to a family illness Berkleigh and I are coming back to Nebraska, and driving 25 hours with a 4 month old and a dog did not sound like the greatest...
Read more
Anonymous
Anonymous

Your situation is a good cautionary tale about time management. It’s been common knowledge since 9/11 that you have to arrive at a airport several hours before your flight lea...

Anonymous
Anonymous

"Her flight was suppose to take off at 4:25pm. We got to the airport at 3:40, checked in 3 bags."Despite your compelling story with cute baby names, you were late. I'm not su...

2.7
#1173666
Reply to reviews
I flew Southwest Airlines for the first time and the experience was horrible. The flights got delayed and cancelled and I had to spend the night in the airport in Chicago both times because they don’t have a shuttle to hotels from what I was told from the reps on the...
Read more
Anonymous
Richard Lyman

First time flying Southwest airlines, got into mid way Chicago flight to Buffalo was cancelled total chaos got a hold of our travel agent. She booked us a flight on American h...

#1170063
Reply to reviews
I booked a flight on Southwest less than a year ago, and had to cancel the trip. Since then I’ve flown with Southwest and didn’t remember the credits. I am traveling again in less than a month and the travel dates fall outside Southwest’s timeline to honor the...
Read more
Anonymous
Anonymous

"I’m sensing it is due to my surprise Southwest’s lack of leniency regarding their policies."You're right. The last time I agreed to their term of service I did it knowing th...

I didn't like
  • Refundcredit unreasonable terms
  • Refund or credit unreasonable terms
#1169328
Reply to reviews
I didnt know you had to travel within 24 months EXACTLY in order to keep your points. United Airlines doesnt expire I thought they all worked the same way, I went to use my points and they said they are gone I needed to travel 2 days earlier the LAST trip! I asked for...
Read more
Anonymous
Anonymous

"I didnt know you had to travel within 24 months EXACTLY "Why didn't you know? This isn't United. There's this thing called the internet and if you ask it things, it will tell...

2.1
#1167813
Reply to reviews

Contact Southwest Airlines

Mailing Address:
Southwest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235
Phone:
(214) 932-0333
More
On my return flight from PBI to ISP reservation # JG7K15 I purchased the early Boarding at a cost of $45.We ended up with B4,5,6.After all the A's boarded and all the Pre- boarding was completed we followed.The desk then allowed B boarding from the rear of the plane...
Read more
1.8
#1167677
Reply to reviews