Southwest Airlines Flight 1821 Reviews

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My sons flight got delayed from Houston to Oklahoma City. The weather was bad in Houston and bad in OKC. I could see by the trackers that it had been diverted. SWA said diverted to Kansas City. All the other trackers said Tulsa. I called customer service to find out the true story. They couldn't even tell me one thing about the flight. Except for it started in Harlingen that morning. Duh! I could look that up. You would think these people...
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Anonymous

Anonymous I guess this is how you validate yourself and get a little power back in your life. If you knew what the deal was why would you play games with the staff.
SW FA's are among...