Product: Southwest Airlines Flight Clear all filters (0 of 156 reviews match)
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Once we got to the counter I noticed the suttle " I can't guarantee it though" anyway we were offered sleep at the airport and get a flight 24 hrs later or go to Nashville with no hotel and get home 18hrs later. Also we could call to get a refund, but you guessed it "...
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2.2
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Southwest Airlines Flight
#1264203
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South West airlines on 05/20/18 to KC MO, had taken off from the airport and then turned back around to pick up a pilot that wanted to go to KC Missouri, leaving the passengers waiting on the plane for hours. Absolutely ridiculous. The pilot should have been forced to...
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Anonymous
Anonymous

I'm sure it wasn't his choice to be on that flight but rather he needed to be on it .He was probably sent there to work a flight.Not the pilots fault he's just doing his job

3.0
Product
Southwest Airlines Flight
I liked
  • Price
I didn't like
  • Making other passengers suffer because of poor planning by one
#1260539
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my wife purchased business class ticket, forgot to purchase one for me - at the airport, we were told that I could have the same access as her for $40. We were traveling with two friends who did not "upgrade: We all got on at the same time, we all sat together - my...
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1.7
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Southwest Airlines Flight
I didn't like
  • Being overcharges and then dismissed
#1252793
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At this point, the funds associated with confirmation number FAB38D is no longer available. We regret that you were unable to use your travel funds prior to their expiration. We hope you’ll continue looking to us when your travel plans include the cities we serve—your business is important to us. Sincerely, Augusta, Southwest Airlines...
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Anonymous
IndeedItIs85

If you didn't pay attention to when the funds expired that is not Southwest's fault. They owe you nothing for your laziness.

Anonymous
Anonymous

"So when I went to use the money it was gone"When you received the voucher, credit or whatever, they tell you that it's only good for a year. I have one and knew full well it ...

3.1
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Southwest Airlines Flight
#1251702
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Southwest Airlines - FLIGHT DELAYED ALWAYS

I’ve flown with southwest a couple of times. Both times my flight was delayed by an hour or so due to problems with the plane. Very inconvenient, wouldn’t doubt the next time. If I wanted to fly a later time I would’ve chosen to do so. IF I were To fly with them again, they would delay my flight AGAIN.
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Southwest Airlines Flight
#1242248
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Southwest Airlines - Declining in value

I’ve used Southwest Airlines for years. I’ve found in the past that you get amazing service and a fair price. Recently you service is been far below par. I am currently sitting on flight 5311 from Phoenix to Salt Lake. We have been sitting on the runway for almost 1 hour. It’s very hot and almost zero communication on what the issue is. Ridiculous!
3.1
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Southwest Airlines Flight
#1228962
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Southwest Airlines - Do they care?

All 4 segments were delayed this week. Not a weather or airport issue. In addition, no service on flights due to turbulence. Smoothest flights I have had in 20 years.
3.3
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Southwest Airlines Flight
#1227312
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Southwest Airlines - Delays!!

Not sure what's going on with Southwest Airlines. I've been flying with you guys for years. I practically fly every week. But lately, like today your flights have been delayed on a regular bases. I have been late because of your frequent delays and now debating wether to use another airline.
4.3
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Southwest Airlines Flight
#1226503
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no backup plane, no offer to put us on another airline to get us to San Juan on time for our cruise. Gave us hotel vouchers in Fort Lauderdale that were useless, as when we arrived they did not have our reservation and the hotel was booked up. Arrived in San Juan 20...
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Southwest Airlines Flight
I didn't like
  • Cannot correct their own mistakes
  • Customer service on flight 1664
#1225186
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Southwest Airlines - Worst Airline

Flights from Burbank cancelled Flight from SFO delayed 5 hours Then waiting for another flight to complete the flight All they said Sorry for the inconvenience
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Southwest Airlines Flight
#1216775
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