Product: Southwest Airlines Flight Booking Clear all filters (0 of 26 reviews match)
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There are flights going from Las Vegas, NV to Burbank, CA about every hour. I find out there are open seats on every flight throughout the day and Southwest refused to help me. They only wanted to sell me another ticket. I declined that option, as I already purchased...
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Anonymous
Anonymous

I don't think southwest charges a change fee I believe they only ask you pay any difference in airfare.it seems you were trying to jump on a more desirable more expensive flig...

Anonymous
Durpa

I always find it hilarious when someone starts off their post with a grab for sympathy. Your status as a veteran has NOTHING to do with your issue. It’s a PITY PARTY. Get over...

1.0
Product
Southwest Airlines Flight Booking
#1252064
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00 to get stuck here in Baltimore. So now I wait 4 more hours for a flight because I won’t pay there ramsom to get home. Customer service is not there specialty. They are bad people and this guy and his family are boycotting all Southwest Airlines signed Kelly...
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1.4
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Southwest Airlines Flight Booking
#1244217
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I am very discussed with SW airlines. If you are going to cancel a flight for maintenance, you should notify before the day of or earlier that morning. You cancelled two flights on 4/28 and you are telling me you weren't aware that this was going happen. It is not a...
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Anonymous
Joe magupge

Pal, Southwest is a sub-par second rate clown of an airline. Their customer service is horrendous and their flight staff are just a bit south of friendly. So......shut up.

Anonymous
Anonymous

"you should notify before the day of or earlier that morning."So you would rather be fragged by a disintegrating fan blade or hurt in an incident huh? The issue was probably j...

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Southwest Airlines Flight Booking
#1242886
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I scheduled a 730pm flight. My plans changed and I showed up at the airport at 1pm in an attempt to fly standby. The gate agent told me that there were seats available on the aircraft that was boarding and they would be happy to let me board if I would pay the...
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Anonymous
Anonymous

Most airlines charge a change fee plus the difference.sW just asks you pay the difference.the reasonIf they didn't people would just buy the cheapest least desirable flight th...

Anonymous
Durpa

So what’s the issue? Just wait for the flight you paid for and problem solved. You just cannot expect that they are going to make allowances just for you. People can and do lo...

2.2
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Southwest Airlines Flight Booking
#1237550
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Our family traveled on Southwest to a wedding in Texas.One family member booked his ticket separately from the others and mistakenly picked a 6AM return rather that a 6PM return the rest of the family was using. The error was discovered when an email came 4 hours after...
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Anonymous
Anonymous

Even though the flights go to the same destination does not mean they are the same price.mornings .vs evening.1 or 2 stop with plane change vs non stop.Also sw sell different ...

Anonymous
Anonymous

"flight he thought he had already paid for"That's just it, you did not pay for the flight. You paid for another flight and now have to do a last second change.Pro-Tip: DO NOT ...

1.9
Product
Southwest Airlines Flight Booking
#1236231
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Southwest Airlines - Ripoff price

I was booking a flight from hou to harligen 14 days out rt wsa around 200 bucks without 14 days it was 486 dollars it cost no more fuel to fly me today than14days southwest is a ripoff
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Southwest Airlines Flight Booking
#1236063
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Southwest Airlines - Funds applied without asking

Southwest applied travel funds that had the same confirmation number as a change made to the flight automatically. The change was a work expense and the funds were personal but since it had the same confirmation number they were applied automatically. Southwest states their system doesn’t do that and can’t do anything about it. I even asked them to recreate the process and they would not.
1.8
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Southwest Airlines Flight Booking
#1224781
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Wasn't able to use the flight and cancelled the flight due to medical reasons 3 months in advance.Of the travel funds, I can use the travel funds within a year but was not able to due to an illness in the family. Then when I wanted to extend the travel funds, SW said...
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Anonymous
Durpa

Just another person who doesn’t understand how prepaid works. The ppl at the call center have more to do then just you to deal with. They are not there for you you to threaten...

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Southwest Airlines Flight Booking
#1214136
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This past Friday night (3/16/2018) I saw that SW airlines was running a deal with really great fares.My annual Girls Trip is nearly 6 months away but the deals were so good, we couldn't pass it up. The Catch? We only had until Monday (today) to book it. Most of us...
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Anonymous
Anonymous

"they're gone. Why?"Why because they are a FOR PROFIT organization. It's that simple. In the time you waited, the bargain seats were taken. The same thing would hold if you we...

Anonymous
Anonymous

Just like any other deals.there is a limit.while supplies last

3.1
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Southwest Airlines Flight Booking
#1213931
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I booked a flight on Southwest less than a year ago, and had to cancel the trip.Since then I’ve flown with Southwest and didn’t remember the credits. I am traveling again in less than a month and the travel dates fall outside Southwest’s timeline to honor the...
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Anonymous
Anonymous

"I’m sensing it is due to my surprise Southwest’s lack of leniency regarding their policies."You're right. The last time I agreed to their term of service I did it knowing th...

Product
Southwest Airlines Flight Booking
I didn't like
  • Refund or credit unreasonable terms
  • Refundcredit unreasonable terms
#1169328
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