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I took my husband to Las Vegas for his 60th birthday, we wanted to stay one more night and was charges full price of $700.00 dollars. I have changed multiple flights from airlines and was charged a fee but was never full price.

This is not an American business that's wants returning customers. Pauline

Product or Service Mentioned: Southwest Airlines Flight Booking.

Reason of review: Pricing issue.

Company wrote 0 public responses to the review from Jun 04, 2017.
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You're kidding, right? So you decide at the last minute to stay an additional night and expect them to give you the change for free or cheap?

What rock have you been living under?

No airline would do this. Plan ahead next time.

Chicago, Illinois, United States #1337124

I'd rather walk! I cannot abide disrespect and overcharges.

I think that if I have to say more than 50 words it might get monotonous. Now that I'm retired, I have multiple disabilities and need careful and welcoming handling.

I can take the time not to fly and take a train, which I love. The complaints that I read on this page are UNACCEPTABLE TO ME!

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