Taking a flight from midway chicago b9. While the plane holds 150+ passengers, there is seating for about 30 at the gate.
We aren't all young and functional enough to stand for an hour waiting on a flight.
While the new chairs look nice, they take up too big of a footprint. I know southwest is a cattle call but you could at least try to avoid the actual appearance of a cattle corral.
Reason of review: Poor customer service.