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I was given a southwest gift card - assuming that it would work at southwest vacations (all on the same website) but NOPE. You can't use your southwest gift cards for southwest vacations!!!

Am I the only one who finds this ridiculous???? When I tried to book the flight and hotel separately through southwest - the cost was 25% more. I was ready to purchase the package - after days of research and pricing......this is a very large purchase for me so reaching the point to spend the $$ is a big deal.

Now I wont be able to go - I was depending on the $1000 gift card to help me out!! Very sad and pissed!!!

Product or Service Mentioned: Southwest Airlines Gift Card.

Reason of review: Problems with payment.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Dec 30, 2016.
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